Maracim Support

We’re here to help.

Find quick answers, troubleshoot common issues, or contact our support team directly.

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Quick help

Start with the right topic

These shortcuts cover the questions we expect most often.

Account access

For sign-in or verification issues, contact us from the email connected to your Maracim account.

Get account help

Planning and saved items

Tell us which feature you were using and what you expected to happen so we can investigate.

Report an app issue

Privacy request

Ask to access, correct, export, or delete personal information covered by our Privacy Policy.

Review your choices
Contact support

Tell us what happened

Email support@maracim.com and include the details below when they are available.

  • The email address connected to your Maracim account.
  • Your device type and app version.
  • A short description of the issue and any steps that led to it.
  • A screenshot, if it does not contain sensitive information.
Frequently asked questions

Helpful answers

Use the “Forgot password” option on the sign-in screen. If you do not receive a reset message, check your spam folder and confirm that you entered the email used for your account.

Email support@maracim.com with your device type, app version, and the steps that led to the issue. Screenshots are useful when they do not expose private information.

Yes. You can initiate deletion from the account settings in the app when that option is available, or use our public account deletion page without reinstalling the app.